Ajman Tourism Development Department launched Friday three tourism classification systems in the emirate, on the sidelines of ITB Berlin 2015.
The three systems are on classification of travel agencies, tourist restaurants and tourist transportation, according to Yamina Aoucher, Director of ATDD Tourism Licensing and Standards.
The three systems are the results of the second stage of a major project on classification of tourism installations in the emirate of Ajman, she said.
In the second stage of the project, a comprehensive survey was conducted with representatives of the new sectors, along with local and international benchmarking, she added, noting that a mechanism was followed to get the feedback from Ajman visitors.
New standards were developed following reviewing current licensing and classification processes, legislations and rules and regulations, in line with requirements of ISO 9001/2008 Certificate, recently won by ATDD, she made it clear, adding that an action mechanism was adopted for each sector.
Field operations, interviews with stakeholders and surveys were also part of the second stage of the project, at the end of which a report of recommendations was submitted to decision-makers, the director of ATDD tourism licensing and standards said.
The first stage of the project; Ajman hotel classification was named the Best Tourism Project in the Middle East and North Africa as part of MENA Travel Awards 2014. It was also named the best government project in Ajman.
ATDD is currently leading Ajman's delegation to ITB-Berlin 2015. Also present among the delegation are representatives of major hospitality sector operators and Ajman Stud.